Frequently Asked Questions

Will my box arrive in time Christmas?

The USPS shipping cut off date is Monday, Dec. 19. We recommend ordering early to beat the USPS last minute rush and while we still have the delicious kits you want in stock. Most recipes on our site are not kept in stock year round. Once they're gone, you may not see them for a couple of years. Why? Variety is the spice of life! Our bakers are constantly asking for new challenges. We love introducing new recipes that keep your skills sharp and your appetite to learn strong!

How do I access Videos and FAQs for my baking kit?

FAQs, best practices, and video tutorials can be found here

When do subscription boxes ship?

Boxes ship the from the 21st and 24th of each month, except November and December. November boxes are shipped around November 14th and December boxes are shipped around December 10th to mitigate expected shipping delays. All BEL boxes are shipped with USPS Priority Mail or UPS Ground. These carriers promote 1-5 business day shipping. 

How will I know my box has shipped?

You will receive an email when your mailing label has been printed. This email will contain your box's tracking link.

I ordered a gift. When will my recipient be notified? 

Gift recipients receive an email when their first box ships. If you'd like to share the happy news earlier, send them a customizable gift certificate. Don't want them to get an email? Add your own email as the recipient's email.

I ordered a gift that will arrive after the date I want to give it. What can I give them?

You can print out or email them a customizable gift certificate

Where can I find the latest recipes, baking tips and discounts?

Follow us on Instagram and Facebook!

Where can I see all baking tutorials and tips?

Subscribe to our YouTube channel

What is included in the box?

All non-perishable items (everything from  flour and sugar to piping bags, cupcake baking cups, and decorations) are included along with a gift for your kitchen. 

What will I need to supply?

You will receive an email with the ingredients you will need to supply. This typically includes ingredients like eggs, butter, and milk. Can't find your email? It may be in your promotion's tab or spam folder. If that's the case, drag it to your primary inbox and your email provider should filter future emails from us to your inbox.

I have a question, how can I contact you?

Email us at

Where can I learn more about the business?

Check out our About Us page!

How do I skip a month?

If you are traveling or aren't crazy about next month's recipe, you have the option to skip a month. 

Log into your account using the link from your email or send a skip next month request email to

How do I cancel my subscription?

We hate to see you go! Log into your account using the link from your email or send a cancellation request email to

How do I update my address or credit card?  

If you need to update any of your information, you can log into your account at anytime.